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Allowlist errors

Not on the allowlist

Your email has not been added to the private beta allowlist. This can happen if:
  • You signed up but have not been approved yet.
  • You signed in with a different email than the one you used to sign up.
Contact the team if you believe you should have access.

Token issues

Invalid token

Your token is malformed or has been revoked. Generate a new token from the tokens page in the console.

Token expired

World tokens do not expire by default but can be revoked. Platform tokens may have a limited lifespan depending on how they were created.

Unauthorized

The token does not have access to the resource. Check that:
  • A world token is scoped to the correct world.
  • A platform token has the required permissions.

Connection issues

Cannot reach the console

Check that console.wazoo.dev is accessible from your network. If you are behind a corporate VPN, you may need to allowlist the domain.

API returns 502 or 503

The service is temporarily unavailable. Wait a few minutes and retry.

Import errors

Format not supported

The file is not in a supported import format. The console accepts JSON quads (an array of subject/predicate/object objects) or plain text lines. Convert your data to one of those formats and try again.

Invalid JSON

The JSON file must contain an array of objects, each with subject, predicate, and object fields. Fix the file and try again.

Search issues

Search returns no results

The search index may need to be rebuilt. Go to the Reindex page for your world and trigger a reindex. See Search for how the index is built.

Search results are stale

The index is rebuilt asynchronously. If you recently imported data and search results do not reflect it, trigger a reindex.

Verify a world is working

  1. Open the world in the console.
  2. Run SELECT * WHERE { ?s ?p ?o } LIMIT 10 in the SPARQL editor.
  3. If results appear, the world is online and queryable.
If the query returns results but search does not, trigger a reindex.